Frequently Asked Questions
Quick answers to common questions about buying GAG ME clothing, selecting sizes, delivery, exchanges and customer support.
Shopping and payment
How can I order? Browse the products, open your preferred style, choose its available size and other options, add it to the cart and complete checkout. Confirm the address and payment information before placing the order.
What payments do you accept? Checkout uses Razorpay with UPI and supported cards. The available options are shown at checkout and may vary by order or destination.
Will an out-of-stock item be restocked? Restocking depends on the design and availability. It is not guaranteed. You can email us with the product name and size for an update.
Choosing a fit
How does oversized differ from regular fit? Oversized is deliberately roomier, whereas regular has a more conventional silhouette. Boxy, relaxed and cropped garments have different proportions. Use individual listing details rather than assuming all S, M, L or XL pieces fit identically.
How do I choose a Ruched Jersey? Review the specific size and any sleeve options carefully. Some ruched jerseys offer sleeveless and with-sleeves variants and are made to order.
Shipping and tracking
When will my order ship? The standard published policy states dispatch within 0–7 days or an agreed alternative date. Selected made-to-order ruched jerseys specify shipping within 4–5 days of purchase.
How long does delivery take? Carrier transit depends on the destination and route; dispatch and delivery are different dates.
How do I track an order? Refer to any tracking information in your shipment notifications or email us with the order number if you need help locating updates.
Changing or cancelling an order
Can I change the address or size? Email us immediately with your order details and the requested change. We can review it, but changes are not guaranteed once preparation, custom production or courier handover is underway.
Can I cancel? Contact us immediately. Any cancellation request depends on the order stage, product-specific terms and applicable law; we cannot promise cancellation for every order.
Returns and exchange eligibility
Can I return an item? Our published general policy does not offer change-of-mind returns, with exceptions for damage or manufacturing defects.
Can I exchange my size? Eligible items may be submitted for a size exchange by emailing a product photograph and desired size to gagmestudios@gmail.com. Tags must remain present and in perfect condition. Customer-paid shipping charges apply as described in the response from support.
Can I exchange Ruched Jerseys? Routine returns or exchanges are not offered for selected made-to-order ruched jerseys. Report any damage, defects or incorrect supply immediately.
Products and washing
Are all GAG ME pieces cotton? No. Several graphic tees are cotton while many regular and ruched jerseys list polyester jersey fabric. Check the specific product's material information.
How should I wash a jersey or tee? Follow the garment and product-specific care instructions. Several cotton tees recommend machine washing inside out; some regular jerseys list machine washing; selected ruched jerseys specify hand washing only.
Promotions and pricing
Can I combine discounts? Whether a promotion combines with another depends on the actual discount rules and checkout eligibility. The checkout total is the applicable price for your order.
Do prices or availability change? They may change as items, sizes or offers are updated. Check the listing and checkout before completing the purchase.
Customer support
How do I contact the team? Email gagmestudios@gmail.com or call +91 8980060053. For an existing order, provide your order number, checkout email or mobile, and product details. For damage or delivery concerns, include photographs or tracking details where helpful.
Where is GAG ME based? Our business contact address is Shop No. 215, The Grand Plaza, VIP Road, Vesu, Surat, Gujarat – 395007, India. Do not use it as an unapproved parcel-return destination.
For assistance, email gagmestudios@gmail.com. Information on product pages and order confirmations may contain additional item-specific terms. Nothing in these guidelines excludes rights available under applicable law.